Welcome to Polysparks! This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
When you use our platform, we may collect the following:
a. User-Provided Content
- Images or scans of your work (e.g., homework, problems)
- Any text or information visible in those images
- Inputs you provide (answers, corrections, notes)
b. Automatically Collected Data
- Device and browser information
- Usage data (features used, time spent, interactions)
- Log data (timestamps, IP address)
c. Derived Data
- Extracted text (e.g., OCR → LaTeX)
- Problem structure, answers, and grading results
2. How We Use Your Information
We use collected data to:
- Process your uploaded images and generate solutions
- Convert your work into structured formats (e.g., LaTeX)
- Provide grading, feedback, and error analysis
- Improve and develop our platform and features
- Maintain system performance, security, and reliability
3. Data Storage and Retention
Your uploaded content may be stored temporarily or long-term to provide services and improve performance.
We retain data only as long as necessary for operational and improvement purposes.
You may request deletion of your data (see Section 6).
4. Data Sharing
We do not sell your personal data.
We may share data with:
- Cloud service providers (e.g., hosting, storage, processing)
- Service providers that help operate our platform
All third parties are required to protect your data.
5. Data Security
We take reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may:
- Request access to your data
- Request deletion of your data
- Contact us regarding how your data is used
To make a request, contact: contact@polysparks.com
7. Children’s Privacy
Our platform is intended for educational use. If you are under 13, you should use the service with parental or guardian consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform means you accept the updated policy.
9. Contact Us
If you have any questions, contact us at: contact@polysparks.com